You’re invited to a live demo of Talkdesk call center software on Thursday, May 25, 2017 at 10:00 AM Pacific. It's a great opportunity to learn about Talkdesk’s newest feature, Sentiment, an innovative feedback system that aims to understand the customer on a new level.
Tune in to see how Talkdesk customers can use Sentiment to:
Space is limited to keep the session as interactive as possible – register now to save your spot!
- Track customer satisfaction with support engagements in real time
- Respond quicker to negative customer experiences in order to avoid churn
- Compare customer ratings of support interactions to agent ratings, allowing you to identify which agents might need empathy training
- Identify agents who are providing the most satisfying support to your agents and build best practices from their experience